Shipping policy

SHIPPING

Please allow us up to a week to prepare, package and post your order. Orders are dropped at the post office once a week on average.

Please note if you do not select tracked shipping your order will be sent out standard post. It will not have a tracking number.

Please note your order is coming from the UK. Postage estimate is 4-6 weeks as per standard US postal service, (usually quicker).

LOST ITEMS

If your item is lost in the post & you have not selected tracked shipping unfortunately we will not be able to refund you. We may be able to send a replacement dependant on stock and cost but this is up to seller discretion.

If your order is expensive please ensure you select tracked shipping as orders over £15 that do not have tracked shipping will not be refunded/replaced in any circumstance.

If you have selected standard shipping there will be no tracking number.

By purchasing from this store you agree to this shipping policy.

PACKAGING

We try to keep recyclability and be as eco-conscious as we can.

Most pins are packed in glassine bags which are free from coatings and dyes and 100% naturally biodegradable.

Prints are packed in 30Mic PLA Compostable Film and a cardboard mailer.

Compostable film is biodegradable and compostable which means that they break down to CO2, H2O and biomass which can then be reused in the eco system to make new plants. This will happen in either in home or commercial composting but in commercial composting the temperature will be higher and the process is much quicker. In a colder home composter it will just take longer.

In July 2024 we have started to make the switch to paper and cardboard mailers for pins. These are on a trial to make sure they work to get orders to destinations safely. If you have any issues with these please send a photo to maidfetishes@gmail.com

Information above is taken from the supplier listings. We cannot be held accountable if this information is incorrect.

As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.

DUTIES AND TARIFFS (USA)

If you are ordering from the US, duties and taxes will be collected at check out. These charges are set by your local government and vary depending on the destination country, the value of the goods, and local regulations.

As a small business, I do not have control over these charges, and they are determined by your local customs authorities.

At present I am only able to offer tracked shipping to the US. This enables me to claim back on insurance if the package goes missing.

DUTIES AND TARIFFS (OTHER)

If you are ordering from outside the UK, your country may charge import duties, taxes, or customs fees on your purchase. These charges are set by your local government and vary depending on the destination country, the value of the goods, and local regulations.

As the buyer, you are responsible for any import duties, taxes, or customs fees that may apply to your order. These charges are not included in the price of your purchase or shipping cost and must be paid directly to your country's customs office.

As a small business, I do not have control over these charges, and they are determined by your local customs authorities. If you are unsure about possible fees, I recommend checking with your local customs office before placing an order.

If you choose not to pay the import duties or customs fees, your package may be returned to me or held by customs. In the case of a return, I can only issue a refund for the item cost (excluding shipping) once I receive it back in its original condition. If the package is not returned, I am unable to offer a refund.