Preorder Information

• By pre-ordering, you’ll secure a pin from this exclusive, limited-edition run.
• If a particular design is really unpopular (only selling 1-5) I reserve the right to cancel the preorder and refund everyone their purchase.
• If there are significant changes to this timeline, I’ll notify you by email and update this page. Please check your emails regularly for updates.

Design and Quality Expectations

• I strive to provide every preorder customer with an A-Grade enamel pin in line with my grading policy.
• Please note that design adjustments may be required for production due to manufacturing limitations.
• Minor colour variations or small imperfections (e.g., tiny bubbles or slight misalignments) are normal for handmade enamel pins and do not qualify as defects.
• In the rare case that not enough A-Grade pins are available, I’ll contact the most recent buyers by order date and offer either a discount or refund.

Commitment to Purchase

• By placing a preorder, you agree to the terms and timeline outlined above.
• Preorders are non-refundable and cannot be cancelled, so please ensure you are committed to your purchase at the time of ordering.
• Prices may be subject to change based on demand.

Combined Orders

• If you purchase in-stock items along with your preorder pins, all items will be shipped together when the preorder pins are ready.

Shipping

• Shipping is standard by default (for non-US customers). You may select tracking at checkout, which is highly recommended for these limited-edition items.
• We are not responsible for lost or missing packages unless tracking is selected, and replacements or refunds are not provided for untracked shipments.
• Please confirm that your shipping address is accurate at checkout. Any shipping errors or extra charges due to an incorrect address are the responsibility of the customer.
• It is your responsibility to update us if your address changes during this time. Please email maidfetishes@gmail.com with this information.

Combing your order

• If you've placed two separate orders, I'm happy to combine them for you! Just send an email to maidfetishes@gmail.com with both of your order numbers. It’s also really helpful if you include the name and address used on the orders, especially during busy times when I have a lot to process. Please note: shipping is calculated based on weight, so depending on how many pins you’ve ordered, I may only be able to refund part of the second shipping cost.

Pin grading

• You can review my pin grading policy here. I am diligent in my grading process, and I personally inspect each pin to ensure it meets quality standards. My B-Grade pins are also of high quality, typically featuring only minimal imperfections.

Contact Information

• For any questions regarding your preorder or any aspect of our policy, please reach out via email: maidfetishes@gmail.com. We’re happy to assist!

By purchasing a preorder item, you acknowledge and agree to the terms outlined in this policy. Thank you for your understanding and support!